The Property Ombudsman
Katrine Sporle was appointed Ombudsman at The Property Ombudsman on 1st November 2015.
Previously, Katrine was Chief Executive of the Planning Inspectorate for England and Wales (2003-2011), which involved being responsible for all aspects of the Government Executive Agency, 1000 members of staff and a £60m budget.
Directly answerable to Parliament, she regularly reported to the Secretary of State for Communities and Local Government (CLG), and the Minister for Housing and Planning in the National Assembly for Wales.
Prior to that, Katrine was Chief Executive of Basingstoke and Deane Borough Council for eight years, controlling an overall budget of circa £58m. She provided inspirational leadership to develop the potential of the Borough as a whole, gaining a reputation for economic, cultural and social success.
Katrine’s role as Property Ombudsman is to impartially review complaints made by members of the public against agents, based on the evidence submitted. The aim is to promote a resolution in full and final settlement of a complaint.