Legislation Regulation

Regulation and Professionalism in agency

The Ballroom 29th November 2019 1:45 pm - 2:45 pm

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Lord Richard Best, OBE DL
Peter Bolton King
David Cox

Regulation of the property industry.

The Lord Best OBE DL, Chair of the Regulation of Property Agents Working Group

As Chair of the Regulation of Property Agents Working Group, Lord Best is the architect of the regulatory framework which will define our industry and the conduct and qualifications of all estate and letting agents.

Regulation of agents – RoPA explained.

David Cox, CEO ARLA Propertymark

As the lettings industry’s representative on the Government’s Regulation of Property Agents (RoPA) Working Group, ARLA Propertymark Chief Executive, David Cox, will talk delegates through the report and it’s recommendations for regulating the sales, lettings, auctioneering and block management sectors.

He will also answer your questions and offer guidance on how to get ahead of these seismic changes.

Professionalism in agency.

Peter Bolton King , Global Director of Professionalism and Ethics, RICS

The RoPA report calls for minimum competency standards to improve the professionalism of the sector but what does ‘Professionalism’ mean in this day and age?

Acting professionally should be at the heart of what it means to be a professional, but what is correct ethical behaviour? Commercial pressures can cause difficult conflicts, and we all know many examples where poor behaviour has had a massive negative impact on companies.

In this session, Peter will explore this topic using research undertaken by RICS. He will also touch on how International Standards are being used to improve professionalism and helping to provide a more transparent framework.

Questions from the floor to our three speakers.